Contact information
At Silk & Sin, every detail is designed to feel refined, discreet, and effortless — including the way we support you. Whether you're reaching out about an order, product guidance, shipping, returns, or one of our signature private experiences, we're here to help with care and discretion.
Customer Care
For all general enquiries, order support, shipping questions, return requests, or product assistance, please contact us at:
Email: hello@silkandsin.com.au
We aim to respond as promptly as possible and always handle enquiries with professionalism, privacy, and care.
Party & Experience Enquiries
Planning a hens night, ladies' night, private event, or Silk & Sin experience? For all event and booking enquiries, please contact us at:
Email: hello@silkandsin.com.au
To help us assist you faster, feel free to include:
- your preferred event date
- location
- group size
- the type of experience you are interested in
Returns & Faulty Items
If you need assistance with a faulty, damaged, or incorrect item, please contact us before sending anything back. Once your return has been reviewed and approved, we will provide the correct return instructions.
Email: hello@silkandsin.com.au
Connect With Us
Stay connected with Silk & Sin for new arrivals, event inspiration, exclusive updates, and behind-the-scenes moments.
Facebook: silkandsin Instagram: silkandsin.com.au TikTok: Silk and Sin — @silkandsin.com.au
Privacy & Discretion
Your privacy matters to us. All enquiries are handled with discretion, and every customer interaction is approached with respect, confidentiality, and care.
